Refund policy
NYTHERA Refund & Return Policy
Last Updated: August 9, 2026
At NYTHERA, all purchases are considered final.
No Refunds, Returns, or Exchanges
We do not accept refunds, returns, or exchanges for:
- Change of mind
- Incorrect size selection
- Incorrect color selection
- Ordering the wrong product
- Personal preference
- Items that do not fit as expected
- Failure to review the product description or size guide before placing an order
Please carefully review the product information and size guide before completing your purchase.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from the item you ordered, please contact us within 7 days of receiving your order.
Your request must include:
- Your order number
- Your name
- Clear photographs or videos showing the issue
- A brief description of the problem
After reviewing the issue, NYTHERA may provide a replacement or other appropriate solution.
We may not accept claims for items that have been worn, washed, altered, or damaged after delivery.
Final Sale
All NYTHERA purchases are final sale. Once an order has been successfully placed, customers are responsible for their purchase.
By placing an order through our website, you acknowledge and agree to this Refund & Return Policy.
This policy does not affect any consumer rights that cannot legally be excluded under applicable law.
Contact Us
For questions regarding a damaged, defective, or incorrect order:
NYTHERA
Email: nythera.lb@gmail.com
Website: nythera.lb